FAQ
Whether you're looking to Apply for a Credit Account, or you're an Customer find answers to popular questions below. Can't find your answer? Contact us!

If you wish to make any amendments to your order, please contact the branch as soon as possible. 01752 721050.

Unfortunately it will not always be possible, but we make every effort to ensure changes are made where we can.

Yes, as long as the goods are in a resalable condition as outlined in our returns policy.

To arrange a return, please call or email your local branch. These details can be found on the email order confirmation or by visiting our contact us page.

Yes. If you provide your email address or phone number when placing an order, you will receive an email or SMS providing tracking information when your delivery is due.